Cookies Policy

This Cookies Policy explains how Onyx Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can collect and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

Onyx Casino operates under a PAGCOR licence and holds certifications listed on site covering the period 2021-2026, supporting a secure environment for Australian players.

About cookies

Cookies are small text files or similar data files that may be placed on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a visit or on a later visit. Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold about you, where permitted by law.

Some cookies are placed by Onyx Casino and some may be placed by third-party service providers that support website functions, security, analytics or other services. Similar technologies can include pixels, tags, local storage, software development kits and device identifiers. For simplicity, this policy refers to cookies and similar technologies together as cookies.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains active can depend on its purpose, your browser settings and the relevant service provider.

Why we use cookies

To make the website function and allow you to move between pages and use available features.
To remember preferences, settings and information that you have entered during a visit.
To help protect accounts, transactions, systems and the website from unauthorised activity.
To understand how visitors use the website and identify areas that may need improvement.
To measure the effectiveness of website content, communications and promotional activity.
To personalise or provide content where this is appropriate and permitted.
To support responsible operation of online gambling services and the detection of suspicious or prohibited activity.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for the website to operate. They may support account access, navigation, security controls, session management, fraud prevention and other essential functions. Because the website may not work properly without them, they generally cannot be disabled through ordinary cookie preference tools. You may be able to block them through your browser, but doing so could prevent access to parts of the website or affect its functionality.

Preference and functionality cookies

These cookies help the website remember choices you make, such as language, region, display preferences or other settings. They can make future visits more convenient and may help provide features you have requested. If you reject these cookies, some preferences may not be remembered and certain features may be less convenient to use.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. They may collect information such as the pages viewed, the links selected, the time spent on a page, the type of device used and general technical information. We use this information in an aggregated or otherwise controlled form to monitor performance, identify errors and improve the website and its services.

Advertising and measurement cookies

Where used and permitted, these cookies may help measure campaigns, limit repeated advertising, understand visits that result from promotional content and present information that may be more relevant to you. Third-party providers may process information collected through these cookies in accordance with their own privacy notices. You can usually manage these cookies through the website's preference controls or your browser settings.

Security, compliance and responsible gambling technologies

Cookies and similar technologies may be used to help maintain the integrity of the website, identify unusual activity, prevent misuse, support identity and age checks, comply with legal obligations and assist with responsible gambling controls. These technologies may be combined with other information for security, compliance, risk management and player protection purposes.

Third-party services and information collected

We may use service providers to help host, operate, secure, analyse or improve the website. These providers may use cookies or similar technologies on our behalf, or may collect information under their own terms. We expect relevant providers to handle information in a manner consistent with applicable privacy and data protection requirements. However, a third-party service may have its own policy explaining how it collects, uses and shares information.

The information collected through cookies may include an internet protocol address, browser type, operating system, device type, screen settings, general location information, referring website, pages viewed, actions taken, dates and times of visits, session information and technical identifiers. Depending on the technology and your interactions with the website, this information may be associated with an account or other information you provide.

We use cookie information for legitimate business, operational, security, compliance and service purposes. We do not treat cookies as a reason to collect information that is unnecessary for the relevant purpose. Where consent is required, we seek consent through appropriate mechanisms. You may withdraw or change your choices at any time, although changing your settings will not necessarily delete information already collected.

International services

Some technology providers may process information outside Australia. Where this occurs, information may be subject to the laws of another country. We take reasonable steps to manage information in accordance with applicable requirements. Further information about the handling of personal information, including overseas disclosures where relevant, is available in our Privacy Policy.

Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept or reject optional cookies, select categories and change your preferences. Your choices may be saved in a cookie or similar file so that we can remember them. If you use a different browser, device or private browsing session, you may need to set your preferences again.

You can also manage cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. Browser help pages normally explain how to do this. You may be able to set your browser to notify you before a cookie is stored or to reject cookies automatically. The method differs between browsers and devices, so consult the relevant provider's instructions.

Deleting cookies may remove saved preferences and require you to sign in or repeat certain choices.
Blocking all cookies may prevent some pages, account functions or security features from working correctly.
Blocking analytics cookies will not necessarily stop all information collection for essential, security or legal purposes.
Opting out of advertising cookies does not mean that you will see no advertising; it may mean that advertising is less relevant.
Cookie controls may not apply to information collected through other technologies or services.

If you access the website from a shared device, consider signing out of your account and clearing browsing data when you finish. You should also keep your browser, operating system and security software updated. These steps can help reduce the risk of unauthorised access to account information.

Updates and questions

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or operational practices. The updated version will be made available on this page with a revised date or other notice where appropriate. We encourage you to review the policy periodically so you understand how cookies are used.

If a change requires your consent, we will provide an appropriate notice or preference mechanism. Continued use of the website after an update may be treated as acceptance only where permitted by law and where the relevant notice or consent requirements have been met.

For more information about how Onyx Casino collects, uses, stores and protects personal information, please read our Privacy Policy. If you have questions about this Cookies Policy or your cookie preferences, use the available contact or support options provided on the website. Do not include sensitive account, payment or identity information unless it is requested through a secure channel.

This policy is intended to provide general information about cookies used in connection with the website. It does not change any applicable terms and conditions, privacy notices, responsible gambling information or legal obligations that apply to your use of Onyx Casino services.