Onyx Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Onyx Casino. Please read them carefully before creating an account, depositing funds or playing any games. By using the website or its services, you acknowledge that you have read, understood and accepted these terms. If you do not agree with them, you should not use Onyx Casino.

Onyx Casino operates under a PAGCOR licence and holds certifications listed on site covering the period 2021-2026, supporting a secure environment for Australian players.

1. Eligibility and account use

These Terms & Conditions apply to your use of the Onyx Casino website, account services, games, promotions and related features made available from time to time. Additional terms may apply to specific games, promotions, payment methods or other services. You should read any additional terms before taking part. If there is an inconsistency, the specific terms for the relevant service or promotion may apply to that activity.

You must use Onyx Casino only for lawful purposes and in accordance with these terms. You are responsible for ensuring that your use of the website is permitted under the laws that apply to you. Gambling requirements may vary between Australian states and territories, so you should obtain independent legal advice if you are unsure about your eligibility or obligations.

You must be at least the minimum legal gambling age that applies in your location. Onyx Casino does not permit underage people to create or use an account. We may request information or documents to verify your age and identity. An account may be restricted, suspended or closed if the information provided cannot be verified.

You must provide accurate, current and complete information when registering and whenever your details change. You must not register using another person’s name, provide misleading information or allow another person to use your account. You must not create multiple or linked accounts except where expressly permitted. Duplicate, suspicious or otherwise irregular accounts may be reviewed and may be subject to appropriate action.

Account security

You are responsible for keeping your username, password, devices and other login details secure. Do not share your password or allow another person to access your account. Notify Onyx Casino as soon as possible if you believe your account has been accessed without permission, your login details have been compromised or your account information is incorrect. You may be responsible for activity carried out through your account where you have failed to take reasonable security precautions.

Onyx Casino may refuse an application, limit access, pause an account or close an account where this is reasonably necessary for security, identity verification, legal, regulatory, responsible gambling or operational reasons. Where permitted, you may be informed of the relevant reason. Closing an account does not remove obligations that arose before closure.

2. Deposits, games and withdrawals

You may deposit funds using payment methods made available through the website. You must use a payment method that belongs to you or that you are authorised to use. Deposits may be subject to verification, processing requirements, transaction limits and other conditions shown during the payment process. Onyx Casino may decline or delay a transaction where it identifies a security, compliance or payment concern.

Funds must not be used for unlawful activity, fraud, money laundering, chargeback abuse or any other prohibited purpose. You must not attempt to manipulate a payment system, exploit a technical fault or use a payment method to conceal the source or ownership of funds. Suspected misuse may result in a review, restriction or account closure.

Before a withdrawal can be processed, Onyx Casino may need to confirm your identity, age, payment details and compliance with these terms. Available withdrawal methods, minimum or maximum amounts, processing requirements and any applicable fees will be shown through the relevant account or payment interface. Processing times can vary and may be affected by verification, payment providers, weekends, public holidays or circumstances outside Onyx Casino’s reasonable control.

You are responsible for checking that payment information is correct before submitting a transaction. If a payment is reversed, rejected or incorrectly credited, Onyx Casino may adjust the account balance and request further information. You should retain transaction records and review your account history regularly.

Games are provided for entertainment. Outcomes are determined by the applicable game rules and, where relevant, randomised systems. You must not interfere with, reverse-engineer or attempt to influence a game, website feature or transaction. If a game or transaction is affected by a clear technical error, Onyx Casino may take reasonable steps to correct the error and may void affected activity where permitted by law.

You should only wager money that you can afford to lose. A bet or game entry may not be cancelled after it has been accepted unless the relevant game rules or applicable law provide otherwise. You are responsible for checking the selected game, stake and other details before confirming play.

3. Promotions, website content and conduct

Promotions, bonuses, rewards and other offers may be subject to separate terms. Those terms will explain eligibility, participation requirements, expiry conditions, wagering or playthrough requirements where applicable, excluded games or payment methods, and any limits or restrictions. You should read the full promotional terms before accepting or using an offer.

Unless promotional terms state otherwise, an offer may be available only once per person, household, device, payment method or other qualifying group. Onyx Casino may withdraw or amend an offer where it has been presented in error, has expired, is no longer available or has been misused. Any action relating to a promotion will be taken in accordance with the applicable promotional terms and relevant law.

You must not use the website to upload, transmit or distribute content that is unlawful, threatening, abusive, defamatory, misleading, discriminatory, invasive of privacy or harmful to other users. You must not introduce malicious code, interfere with website security, use automated tools without permission, scrape content, reverse-engineer systems or attempt to gain unauthorised access.

The website, its design, text, graphics, software, trade marks and other materials are owned by or licensed to the relevant rights holders. You may use the website for personal, non-commercial purposes while complying with these terms. You must not copy, modify, reproduce, publish, sell or exploit website material without appropriate permission.

Onyx Casino may update, suspend or withdraw part of the website, a game, payment method, promotion or other feature. Changes may be made for maintenance, security, legal, regulatory, commercial or technical reasons. If a material change affects your use of the services, information may be displayed on the website or provided through available account communication channels.

4. Privacy, responsible gambling and legal terms

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to create and manage accounts, verify identity and age, process payments, provide services, maintain security, meet legal obligations, prevent fraud and support responsible gambling. You should read the Privacy Policy to understand how information is managed and what rights may be available to you.

Onyx Casino supports safer gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You can use available account tools or request assistance with deposit limits, activity limits, time-outs, self-exclusion or account closure, subject to the options offered and any applicable procedures. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling-help service or health professional.

To the extent permitted by law, the website and its services are provided without guarantees that they will always be available, uninterrupted, secure or free from errors. Onyx Casino is not responsible for loss caused by events outside its reasonable control, including telecommunications failures, device problems, payment-provider issues, internet disruptions, malicious activity or changes in law. Nothing in these terms excludes rights or guarantees that cannot lawfully be excluded under Australian Consumer Law or other applicable legislation.

You are responsible for any taxes, duties or reporting obligations that may apply to you in connection with your use of the website or receipt of funds. You should obtain independent tax or legal advice where necessary. You are also responsible for the equipment, internet connection and software required to access the website.

Onyx Casino may suspend or terminate access where you breach these terms, provide inaccurate information, fail verification, misuse a promotion or payment method, engage in unlawful or fraudulent conduct, or create a risk to the website or its users. On termination, you must stop using the website. Any remaining balance will be handled in accordance with applicable law, verification requirements and relevant account or payment rules.

These terms should be read together with applicable game rules, promotional terms, the Privacy Policy and notices displayed on the website. They are intended to operate subject to Australian law and any mandatory rights or protections that apply to you. Onyx Casino may review and update these terms from time to time. You should check this page before continuing to use the services.

Your acknowledgement

By accessing or using Onyx Casino, you confirm that you are legally permitted to gamble, that the information you provide is accurate, that you will protect your account, and that you will use the website responsibly and lawfully. If you have questions about these terms, review the available help or support information on the website before using the relevant service.